He told me a story about a crazy potential client that was referred to him by a friend and asked how I'd have handled it. Here's the edited version:
-------
Thanks John. Your articles have helped a lot.
Here’s the story. I was referred by a close friend to a person that I was told wanted my services.
I called the potential client and told her what I had to offer and when we got to the price she said “That is outrageous! I've been hiring entertainers for years and your price is ridiculous!”
After telling her the benefits of my services and how I guaranteed that everyone would have a great time, she said 'Well, we're just going to buy a costume from China and have a friend put it on!'
On and on she went trying to get MORE services for LESS money and make outrageous requests. I continued to hold my ground and finally said to her "Thank you very much, I hope you can find someone".
After a couple of days a friend of the lady called back (or maybe the lady pretending to be a friend) and booked my services for that exact party.
How would you have handled this.
Eddy Rice Jr.
-----
Here's your answer:
First, congrats for sticking to your guns. You're a terrific entertainer and people should pay top dollar for your services. No ifs ands or buts.
Personally, I probably wouldn't have lasted that long in the conversation. And I may or may not have gotten the gig.
Because here are MY RULES.
"If you can't afford my services at this time, that's ok. There's no shame in that. I can refer you to a lesser entertainer that you'll be very pleased with." And I do.
Notice the wording in that. There's a lot going on there. About half the time they'll call me back and book the show. No arguing. No negotiating. Everybody's happy. And if they do go with the less expensive option, I make some money for a friend.
Now, last thoughts on this. Any potential client that is that big of a pain in the ass when they're just in the researching process, is going to be a bigger pain in the butt when it comes to the event and your payment.
I don't need the headache. Each of us draw the line at a different place. Each of us needs to know what we will and won't do for a buck.
I don't need the business that badly. No client is worth losing sleep over. Especially one that can't pay me what I'm worth.
I welcome your comments.
If you like this, spread the word.
- John Abrams
Rebel Entertainer and Guy that likes to hold that line
http://www.rebelentertainers.com/
www.facebook.com/rebelentertainer
www.twitter.com/johnabrams1